Mac & PC Support
We are proficient in both Apple and Microsoft operating systems. Our secure, remote access software is compatible with both. This allows us to quickly address any issues that might develop.
- Is your computer running slowly?
- Do you think your computer has a virus?
- Are applications not working properly?
- Does your operating system need updated?
Hardware & Peripherals
We understand office equipment can be confusing. There are so many options available. We can make recommendations that will maximize your budget and we can handle setup too. It is important that hardware meets current needs, but equally important to be mindful of future needs as well.
- Are you struggling to decide which equipment to buy?
- Do you need new workstations for a growing team?
- Are you ready to upgrade and don’t know where to start?
- Would it be helpful to have a go-to specialist for troubleshooting?
Network & Infrastructure
The world of computer networking can be difficult to navigate alone. Network issues are frustrating for everyone and directly impact business productivity. We are experts in this realm and we will be here to guide you through it.
- Does your internet seem slow?
- Are there Wi-Fi dead spots within your office?
- Do you need ethernet cables run for a new workstation?
- Are you not sure what a router, modem or switch is?
Vendor Liaison
Sometimes dealing with outside vendors can be overwhelming, especially when you aren't comfortable talking tech. We are able to collaborate on your behalf, saving you time, aggravation and money.
- Is your software no longer meeting your needs?
- Have you been asked details about your system and are unsure?
- Do you wonder if vendors are taking advantage of you?
- Are vendors blaming your computer or network for the problem?
Cloud Storage & Backups
It is crucial to have systems backed up in multiple ways. Utilizing local, portable and online storage will protect your business in the event of a hardware failure. Cloud storage is a secure way to share, collaborate and access your files from anywhere.
- Do you want to use “the cloud” and don’t know where to begin?
- If you suffer a system crash, would you lose everything?
- Could your team benefit from sharing files?
- Would it be helpful to have access to your files on different devices?
Cyber Security
We take your online security very seriously. It is crucial to take a proactive approach to safeguard accounts and data. Together, we can create a comprehensive company-wide security plan to help protect your accounts from being compromised or your network from being breached.
- Are you concerned about phishing emails or scams?
- Do you have protection for malware and viruses?
- Is there a safe password protocol in place?
- Would your company be an “easy target” for a hacker?
Website Support
An online presence can be very helpful for a business when it is well-maintained. It can be a hassle to contact your developer for minor changes, but websites are often too complex for the average person to update. We are able to support domains and make most website modifications so you can better reach your audience.
- Have business hours changed, but the website doesn’t reflect it?
- Does your website include all current employees and services?
- Are you confused about hosting and how much it should cost?
- Is your domain registered to you or your website developer?
Email Solutions
Hosted email solutions are available, beneficial and easier to implement than you may realize. Microsoft and Google both offer user-friendly platforms that we can set up to scale with your growing business needs.
- Do you want your website to be part of your email address?
- Are you aware of your options for employee separation?
- Have you struggled with email delivery issues?
- Is your current email platform difficult to manage?